News

Salons closed until further notice but we’re still here for you (Updated: We’re now open!)

Update: Our salons are now open by appointment only. Book your appointment online or call us on 0330 229 0925.

We have made the difficult decision to close our salons until further notice and all future appointments have been cancelled without exception.

We haven’t taken this decision lightly but in the last week we have felt increasingly concerned welcoming clients into the salon.

Here at The Wonderful Wig Company, we feel duty-bound to protect our clients, staff, families and partners, and we feel the closure is only right to support the local community and further afield.

We’re still here for you and your hair-loss queries by phone and email

During this time we’re operating a remote hair loss service by telephone and email as well as a delivery service. Please call us on 0191 528 3925 for any hair-loss queries and you will be transferred to our home-based hair loss experts. We’re available until 8pm daily.

Need something urgently?

If there’s a wig, hairpiece or piece of headwear you need urgently, please get in-touch. We’re beginning to see supply issues, so talk to an advisor and we’ll do what we can to help as fast as possible.

Finance

We understand how stressful hair-loss can be, and being without your wig, hair piece or headwear can be difficult. We also understand that many people are unable to work in the current climate and as such it may be difficult to fund the things you need. For children there are charities who can help, NHS support and finance is also available to you. We have finance options available both online and off. Our online Payl8r service allows you to spread the cost over a number of months, and we have more options available by calling us.

We hope you understand and support our decision.

As it stands, we have no return date, but rest a assured that we will be back and we will let you know as soon as we intend to reopen.

We hope you understand and support our decision once again. We appreciate your support and loyalty during these incredibly challenging times.

Thank you,

The Wonderful Wig Team